Need two people
Most of the time two people pick me up, and you need two people as I am heavy and in a wheelchair. Sometimes I get worried as by one hour before my appointment, if they have not arrived, generally I will be late for the appointment. If a text or call could be done when 5 mins away, it would be good to reassure you and you know to get to the front door, or even outside. When disabled, timing of toilet needs is pretty crucial too. I feel unsafe if only one person comes, as it is very difficult to wheel me up the rear ramp. The angle is so steep and I could easily role back onto them. They have asked if I can walk and get up the steps myself, but it is so unsafe as they are narrow.