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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Suffolk Non-Emergency Patient Transport Service (NEPTS)


Quick returns

Only used the service recently after an operation and I've been picked up an hour before my appointment on the first occasion and half an hour on the second. There's not been much hanging around after the appointment either which is great. The physio department have been great liaising with transport, it's all been very easy.