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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Suffolk Paediatrics Services



Children's services are limited

It's quite common for those that can afford it to pay privately for additional speech and language and OT support as the support available through community services is so limited. The value of the advice and the support has not been of a great standard and as a parent when you want the best for your child and the service doesn't really add value and actually takes time to attend the appointments, there seems little point but if you then say it's not worth attending in a polite way you're then told you'll be discharged which complicates things considerably when you then need help and advice with issues that come up. Parents shouldn't feel they are forced to remain engaged if there is little benefit to the child.

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