Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Suffolk Carers Matter


I found them to be really helpful

I had nine supportive phone sessions. I found them to be really helpful to me. The counsellor was caring, understanding, empathic and took a person centred approacxh with me at all times. They allowed me to speak freely and openly and I found this to be beneficial to me. I do wish there was a local MS support group near Hadleigh.