Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Suffolk Carers Matter


Sympathetic, listening, practical, supportive

I cannot rate this charity highly enough. They have literally been the only source of genuine support and kindness I have experienced in my caring role. They have offered counselling, practical support, encouragement and most importantly a listening kind ear. This charity has saved not only my life but of those who are closest to me. Very responsive, very effective and a charity that actual does what it says it will do. I cannot recommend them highly enough!