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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Support to Live at Home



No continuity with carers

My wife had carers from Homefirst after an operation but there was no continuity with carers visiting and you never knew when they were going to turn up, it was different each day. It was a disaster so we decided to stop having care and I would help her as I was having to any way.

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