Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Swan Surgery


Excellent

I reported back pain and was sent to the hospital for a blood test. Within a few days the GP called me and explained that my PSA level was very high and that I would be referred for a MRI which I had within 7 days of the call. Within another 14 days I had a biopsy, My test results were good and my PSA level has now dropped back to normal. The speed of service and quality of care by everyone was exemplary.