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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Swan Surgery



The doctor at the surgery really listened

The doctor I saw was the first doctor to really take my mental health seriously. I have been struggling with depression and anxiety for many years, tried counselling, tried switching contraception, a multitude of different things but nothing worked. The doctor took my symptoms seriously and put me on medication, and with other suggestions, I have felt a huge improvement. Thank you.

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