Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Swan Surgery


Same day appointment with thorough caring GP

I was offered a same day appointment. The GP was caring, understanding, really thorough and proactive in ensuring I was able to gain the help and treatment I required. He was respectful, didn’t rush and explained his thinking so I went away feeling listened to, informed and with a plan.