Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Swan Surgery


Helpful

The doctor I see arranges follow up appointments for me in advance so I don't need to arrange them myself. The staff are helpful and if I need to I pop in to the surgery to arrange to be seen, I do not feel that there is any need for me to use online methods as it's easy to arrange things by popping in to the surgery and it costs less!