Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Swan Surgery


Very good treatment and helpful

I went for my flu jab a week ago last Saturday. I had forgotten despite text reminders and I arrived a minute or two after the clinic was supposed to have finished. Reception staff checked and said I could be seen. Dr not only gave me a painless injection but took the time to enquire about my asthma symptoms and refer me for a blood test-very, very good!