Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Swan Surgery


Always been good

I have been registered here since before this current building was constructed - probably over 30 years now. It has always been a good practice and I am still very happy here. I have noticed that routine appointments are now taking a bit longer to get and it isn’t unusual to be a bit late being called in. Overall I think they manage the demand very well.