Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Swan Surgery


Good, friendly practice

I find this to be a good, friendly practice. The nurses and doctors that I have seen have all been reassuring and professional. I suppose really it is all about the clinical consultation but the 'wrap around' parts of the surgery, reception, admin, appointment system are all pretty good as well. I don't spend a whole lot of time thinking about how well the surgery performs but in retrospect it has always supported me very well.