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Original feedback for

Swan Surgery


Difficulty obtaining face to face appointment

Difficult telephone contact. Requirement to tell receptionist why I'm calling - my medical concerns and conditions are confidential. Receptionists and pharmacy staff remain polite and professional however. Brief and cursory telephone consultation no rapport with doctor. Off hand notice on website about now closing on Saturday. The overall feeling is that patients are just a nuisance. This used to be a friendly and understanding surgery that sorted out your problems efficiently and with respect of its patients. Not sure what's happened but it's all gone now.