Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Swan Surgery


AMAZING SUPPORT

would like to thank all staff and Drs for their support at a very difficult time. I have found the receptionists helpful and accommodating and being able to speak to Drs at a convenient time they keep to time schedule and have assured me each time that my treatment has been needed to be reviewed and the nurses that have helped with medication review and even the assistance of giving up smoking A BIG THANK YOU