Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Swan Surgery


Impossible to get appointments

Impossible to get appointments unless you want to wait 3 weeks. Even in an emergency they have no appointments. Much easier to call 111. They also forgot to include me on the covid jab list so I had to get mine another way even though I'm high risk. Currently looking for another surgery.