Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Tavern Street Dental Practice


Had to cancel an appointment due to illness .

This cancellation was classed as a late cancellation as was outside 48 hours (I did not know that I was about to become very ill in advance!)! I have now recovered and tried to rebook an NHS appointment to be advised without prior warning that I had been removed from the practice list... it was understanding that a prior warning must be given first.