Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Tavern Street Dental Practice


Cynical marketing ploy

I received a leaflet from this practice which gives the strong impression that they are taking on new NHS patients. I phoned the practice, told them I wanted to register and was told by the receptionist to email them with my name and DOB. I was keen to register with a local dentist, as currently, I face a 120 mile round trip to see my NHS dentist and really need a local one. Shortly after, phoning this practice, I received and automated email, which was basically sales blurb for private patients. Deep in the sales blurb, it's mentioned that you might be able to join thier NHS waiting list, IF, you turn up in person and fill in some forms. This excersise MIGHT, get you a preliminary NHS examination at some point in the future. Then I read the reviews. Needless to say, I'll not be using this practice.