Receptionist no empathy
My son has a winter vomiting bug unable to attend today’s appointment cancelled just about accepted that they’ve taken all the money that he paid upfront for not attending but to then be told that he can’t have any other appointments because he’s classed as a failure and they are running a business I beg your pardon. He used all his own money that an extremely professional dentist to then not be allowed in again because he wouldn’t attend an appointment as he had vomiting bug disgusting