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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Tavern Street Dental Practice



Happy with the treatment I receive

Due to the number of patients on the books it can be difficult to get appointments when you need one. Sometimes the staff can be a little unhelpful when trying to book an appointment. A couple of years ago I moved surgeries as I saw multiple dentists rather than the same one. The hygienists at the surgery can sometimes speak down to you and be a little abrupt. Other than that I'm happy with the treatment I receive.

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