Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Tavern Street Dental Practice


Terrible customer service

Treatment ok, not the best. It’s the customer service which is terrible. Got a random call 3 months after treatment to say that I had an outstanding balance. I emailed to say I can’t take phone calls and asked them explain what this was about. As I have always paid my bill after treatment. When questioned, I was informed that it was their mistake but still owed. Fine. Not ideal but to be phoned again the next day (after saying I can’t take calls) I get an email threatening debt collection agencies. Avoid.