Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

The Chesterfield Drive Practice


Problem should be investigated further

To be taken more seriously and the need for further investigation to be taken. It is easy to make an appointment by phone. The staff are polite, but it would be better if the GP could take me a more seriously sometimes. Last time I took my son who was having problems with aching bones. He was told to take multivitamins. This has helped a little , but I have booked an appointment to go back as he still has the problem. I think the problem should be investigated further.