New Patient - Superb Experience
Having just changed surgeries due to moving house and very dissatisfied with my old surgery, I was very nervous about moving surgeries as I had been at my last one since birth (a very long time now!) It had gone down hill a lot and staff were rude and there always seemed to be an issue. Luckily I rarely need to visit the Doctor. I can honestly say first impressions from the 4 times I have had contact including a Nurse appointment, telephone contact and visits with regards to new patient forms, myself and my Fiance are really pleased to have changed over. Staff have been friendly and superbly helpful fitting me in at short notice for a smear appointment which was overdue from my last surgery as I just didn't want to go there. It really is a shame that the catchment area doesn't include my parents' side of town as I would love them to come here, also because of terrible treatment at their surgery. Overall, so far we are very impressed all round and keep up the great work!