Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

The Chesterfield Drive Practice


Works well

I drive and I will move with the practice when it relocates. I would say that 90% of the times I come here (either for myself or one of my children) I am late going in. On the positive side I can see the same clinicians each time other than an emergency appointment and this is really important to me as my small daughter has an ongoing condition and they have an idea of the clinical history without me having to go into all the details every time. It works well for me.