Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

The Chesterfield Drive Practice


Drs should all work full time

I will move with the practice to the new site as and when. i do hope the appointment system will be better. It is about three weeks now for a routine appointment and I think that is too long. I don't like the 'on the day' phone queue system, I think Drs should all work full time as this would resolve most of these issues.