Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

The Chesterfield Drive Practice


Transferring closer to home.

I am here for the first time as I used to be a patient at Landseer Road (now closed). My journey today for a routine appt. has made me realise that I probably wouldn't feel able to get here if I felt really poorly. So, I will be looking to transfer to a doctor closer to home soon and I won't be going to the new site which is even further to me. I feel it is a shame because I have always been happy with how I have been looked after, I am defeated by the geography. Hence my lowish scoring of the practice.