Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

The Chesterfield Drive Practice


No face to face appts

Long wait on phone to even speak to receptionist- often being 34th or more in queue. Then to be told no appointments. I, like many people my age, just don’t bother, even if needing to see/speak to someone. GP rang me as I sent econsult. How can medication be prescribed without seeing the patient, especially someone who rarely attends, plus having mental health issues.