Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

The Croft Dental Surgery


Excellent, effective, responsive, kind

First class treatment always. I feel very well looked after even though I have had extra problems owing to cancer drugs. My dentist is well qualified, vigilant, very proactive and effective. She had sorted out all my problems quickly, fitted me in on the same day in emergency. Her manner is warm and welcoming, she gives good advice, offers choices and cares about the results. She is also very gentle with a nervous patient!