Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

The Derby Road Practice


Would like to see same person

With ongoing health issues, I would like to see the same person as I just find I am repeating myself each visit, which is frustrating as it uses up most the appointment time, but they ask me things and clearly have not had time to look at what has already happened up to this point. It would surely be better for us both, if I see the same person. I have not had a solution yet, and do think things are being missed as they are just changing my meds, no referrals for investigations beyond that.