Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

The Derby Road Practice


Appointment with GP difficult to get

I called for an appointment but was told that none were available with the GP. I was offered one with the nurse and was told to come back in a week if I was no better. That Saturday I had to call 111 as I deteriorated. They told me to go to A&E.