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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

The Derby Road Practice


I booked language Line but didn't get

I arrived in the Country a few months ago with no English. To book a GP appointment I ask Suffolk Refugee Support (SRS) to do it for me. They do and requested for Language Line. Usually I get Language Line, but today the doctor said the phone line was not working and so I had to phone someone who spoke my language to interpret.