Appalling "service", impossible to contact.
Calling the surgery is the first trial: An interminable, pointless announcement, then on being invited to choose an option, you are added to a "queue" that appears to use random numbers - "You are number 8 in the call queue" can suddenly become "You are number seventeen in the call queue"! The phone lines frequently cut off at random, forcing the patient to call innumerable times, and waste a huge amount of money on phone calls before - finally - getting through to an extremely rude and unhelpful receptionist, who seems to believe they are a Doctor..... Attending the surgery is a dispiriting and frustrating experience - the automated "sign-in" screen seldom works, and Covid 19 means that they have about five seats in the Waiting Room. The "Doctors" seem to rely on "Doctor Google" to make their clinical assessments and decisions - they appear to have little interest in or understanding of their patient's condition. Patients appear to be an inconvenience. Patients are never seen by the same Doctor twice - there's never any continuity of care. The repeat prescription system is unreliable, and access to it is flaky. Sometimes it fails to recognise your perfectly valid credentials. If I was able to change to a different practice, I would, but there's no availability elsewhere at present.