Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

The Leiston Surgery


Triage works well

I find the surgery very good. I think the triage system works very well. I called in at 9.20 am and got an appointment for at 12 today. As long as you don't miss your call back you get to see someone. But it can be that you miss a call. E.G. If have to pop to the shop. This then can take longer.