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Original feedback for

The Norwich Road Surgery


Poor on one occasion but usually no problem

I requested a repeat prescription from pharmacy (Rainbow Norwich Road) last Friday and was told it would be ready for collection on Wed 19 October. On Monday 17 October i received a copy letter from the hospital informing me that my medication dose needed rerating, I took the copy letter to the GP surgery. The receptionist copied the letter and attached a repeat prescription letter expaining that I needed an increase to the copy. She said it would ready in the pharmacy by Wednesday. It was not ready on Wednesday or Thursday. The pharmacy have been excellent in chasing up the prescription with the doctor, who had had 4 days to get the prescription issued