Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

The Norwich Road Surgery


Excellent care by GPs

We went to see the GP about my daughters eye. She's 9. The GP took more time than ever talking to her, not me about what was wrong. This was great and she felt that she was really looked after. I've always found the care at this surgery to be good to great. We've been with them for over 20 years. Receptionists are also actually really friendly and helpful in my experience.