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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Riverside Clinic Ipswich (North East Essex and Suffolk Pathology Services)



Very Good

I visit regularly for blood tests. I frequently have problems around issues with electronic paper work my doctors should put on the system. Today was one of these occasions. The lady on reception today was particularly helpful. She went to great lengths to enable me to have the blood test today. I am very grateful for her assistance today.

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