Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

The Pathology Partnership (Sudbury Health Centre)


Why did they change the process

Staff member was very good. I can't understand why they've changed things. I have no internet, mobile or computer. I booked and appointment at 10.25 and was seen at 11.55 . Your name comes up on the screen but as other patients come in and register for their appointments your name goes down the list, so you never know when you'll be seen.. A tea and coffee machine would be good considering the long waits.