Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

The Pathology Partnership (Sudbury Health Centre)


Difficult to get short notice blood tests

I'm on warfarin and regularly have to have emergency blood tests but appointments in these situations are not easy to get. A walk in appointment can be had but we arrived at 8am and waited until 11.30. 2 Phlebotomists are on duty and often one has to spend time fixing the computer which isn't accurate enough so incorrect information is entered so it take a lot of time. I book my next months blood test a month ahead to make sure I get one. Walnuttree used to have three phlebotomists on duty.