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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

The Pathology Partnership (Sudbury Health Centre)



Issue with the computer

There does seem to be a bit of a consistency issue with the computer. Sometimes it works really well, other times not. Because I use buses I tend to walk in for an appointment on the day. I've not had a problem doing this in the 12 weeks and I've been attending every week; I have been seen quickly each time

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