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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

The Pathology Partnership (Sudbury Health Centre)



Difficulty getting an urgent appointment

Difficulty getting an urgent appointment now they have stopped the "walk in" service and moved to an appointment only service. Tried to book on line today (23/01/20) and no appointments available until 30/01/20. This is forcing some patients to have to go to the WSH (a 40 mile round trip) where "walk in" appointments are available. Very stressful !!

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