Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

The Peninsula Practice - Hollesley Surgery


Access to Blood tests

I can only get to Hollesley due to no transport, so it is a lifeline for me. When I need a blood test they are good at doing it here though I know they'd prefer me to go to Alderton, due to timing of the surgery here. To get the appointment I called Alderton, and was on hold for ages, which was irritating. No idea how long I was going to wait, and I did give up a couple of times before eventually getting through.