Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

The Peninsula Practice - Orford


Mixed feedback

While I understand the reasoning behind the system, it is very hit and miss. Some are helpful some are not. Can be extremely difficult to get an appointment at times. Much worse since practice expanded. Often ask for information that is of a confidential nature and put under pressure to answer or not get an appointment. However, clinical staff are excellent.