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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

The Peninsula Practice - Orford



Put down as a 'non attender'

I was put down on the system as a 'non attender', yet I know that I would never had agreed to the appointment in the first place that they claimed I missed as I was away. The practice is very good on the whole.

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