Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Holbrook and Shotley Surgery - (Shotley)


Quick to get an appointment

Other than there being slight delays when you're waiting for an appointment at the surgery everything is fine. We've called this morning and were given an appointment straight away with a doctor and we've been in a number of times this week, the staff have been great at all the appointments we've had.