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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Holbrook and Shotley Surgery - (Shotley)


A bit muddled at the moment

It feels a bit muddled at the moment. I dropped off a sample but it was sent off with the wrong paperwork so I've had to come in again to re do it which has delayed things a bit. I understand that a lot of staff are new and they normally very good but it is noticable at the moment that things aren't as they usually are. Normally it's brilliant to get appointments but this does seem to be a bit more difficult in the last month too.