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Original feedback for

Holbrook and Shotley Surgery - (Shotley)


Very good surgery

Overall a very good surgery the only small issue is when medication reveiws are done by the pharmacist. The process is long and drawn out and it seems to take more staff time and contact than in previous years. Now to arrange a blood test you have to call reception, ask to speak to a GP, wait for a call back for them to say yes you need a blood test. You then have to call the surgery back again to book it and the medication review too which all seems to add to the numer of times you have to contact staff, especially reception who are under extreme pressure. I do also worry whether the pharmacist will know much about my condition too.