Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Holbrook and Shotley Surgery - (Shotley)


Able to book an appointment

I called to arrange an appointment with a nurse earlier in the week and after speaking to reception they arranged one for today which was with a good timeframe. Staff explain issues very well but mental health support is now more limited since the loss of the GP who used to see me. I try not to use any online systems if I can help it.