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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Holbrook and Shotley Surgery - (Shotley)


Today has been fine

Today has been fine to get an appointment but recently it hasn't always been so easy. I recently called the Holbrook surgery and the phone just rang and rang there was no message or anything, in the end I just gave up. I have a feeling the surgery may have been closed but I'm not sure. It would be good if the surgery could communicate why there are problems at the moment and how they are addressing them as I'm not sure why it is so difficult to get an appointment at Holbrook now. Once seen the care is good it's just getting an appointment especially at Holbrook thats the issue.