Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Holbrook and Shotley Surgery - (Shotley)


Marvellous

A very good surgery, my referral was done very quickly and the doctor I have been seeing has been great. They called me in for a check up and then quickly referred me on. Every member of the team has always been helpful and friendly. The dispensary staff are also friendly and are quick to get medication ready. The surgery could do with more staff but that's probably the same for most surgeries.