Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Holbrook and Shotley Surgery - (Shotley)


Absolutely fine

I use Holbrook but got an appointment here even when I callled later in the morning so I was very impressed, I don't feel there are any issues really other than only being able to get bloods done on a Wednesday but I can always go to other places if needed. The staff are great, helpful, friendly and engage well.